Team Chat & Collaboration
Team chat apps organize internal communication into channels and direct messages with file sharing, quick audio/video huddles, integrations and searchable history — reducing internal email dramatically.
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| Provider | 360 Score | Best for | Starting price | Video | SMS | Contact center | AI | Min seats | Action |
|---|---|---|---|---|---|---|---|---|---|
| RingCentral | 9.2Exceptional | Growing teams that want an all-in-one UCaaS platform | $20/user/mo (annual) source |
✓ | ✓ | ✓ | ✓ | 1 | |
| Zoom Phone | 8.7Excellent | Teams already using Zoom meetings | $10.50/user/mo metered (annual) source |
✓ | ✓ | ✓ | ✓ | 1 | |
| Microsoft Teams Phone | 8.5Excellent | Organizations standardized on Microsoft 365 | $10/user/mo + base license source |
✓ | ✗ | ✓ | ✓ | 1 | |
| Google Voice | 8.0Very good | Google Workspace teams wanting basic calling | $10/user/mo + Workspace source |
✓ | ✓ | ✗ | ✓ | 1 |
Prices are public starting prices checked Sep 30, 2026 (annual billing where noted) and exclude taxes/fees. Features vary by plan. Some prices come from third-party pricing guides — verify on the vendor site. Scores are editorial; see methodology.
Other notable platforms
Channels, huddles, huge app ecosystem
Chat + meetings + Microsoft 365 files
Chat inside Google Workspace
Chat inside Zoom Workplace
Team messaging inside the phone app
Self-hostable chat for security-focused teams
What to look for
- Message history and search limits on free plans
- Guest/external collaboration (shared channels)
- Integrations and workflow automation
- Huddles / quick calls
- Data retention and eDiscovery
- SSO and security controls
- Mobile app quality
- Pricing per active user
Typical pricing
Common business plans run about $4–$15 per user per month; many teams get chat bundled in their UCaaS or productivity suite.
FAQ
What does team chat & collaboration cost?
Common business plans run about $4–$15 per user per month; many teams get chat bundled in their UCaaS or productivity suite.
How do I compare providers fairly?
Compare the all-in monthly total (seats × plan + add-ons + numbers + taxes/fees) for the same feature set, over the same contract length. Our True Cost Calculator helps.
Can I get multiple quotes at once?
Yes. Our free quote service matches your requirements with up to five providers so you can compare offers side by side.