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Dialpad review & pricing (2026)

AI-first cloud communications platform with real-time transcription and call summaries.

Dialpad
Sales and support teams wanting built-in AI
8.9Excellent
360By the 360Comm Editorial Team Β· Prices verified Sep 30, 2026 Β· How we score

Pricing at a glance

Starting price: $15/user/mo (annual) (source). Minimum seats: 1. Expect taxes and regulatory fees to add roughly 15–25% on top, plus any add-ons. Model your real bill with our True Cost Calculator.

Strengths

  • βœ… Native AI transcription and summaries
  • βœ… Clean, modern apps
  • βœ… Contact-center product on same platform
  • βœ… Good for distributed teams

Things to consider

  • ⚠️ Some integrations need higher tiers
  • ⚠️ Monthly billing costs more
  • ⚠️ Price shown from third-party source β€” verify

Feature snapshot

CapabilityAvailable
Video meetingsβœ“
Business SMSβœ“
Contact center optionβœ“
AI featuresβœ“

Availability often depends on plan tier and region.

Get a better price: vendors discount more when they know you're comparing. Request Dialpad and competitor quotes β†’

Popular comparisons

FAQ

How much does Dialpad cost?

Dialpad starts at $15/user/mo (annual) based on public pricing checked Sep 30, 2026. Taxes, regulatory fees and add-ons are extra; confirm current pricing with the vendor.

Who is Dialpad best for?

Sales and support teams wanting built-in AI.

What are the best Dialpad alternatives?

RingCentral, Nextiva, Zoom Phone, Quo (formerly OpenPhone) are commonly compared alternatives.

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